Frequently Asked Questions
Find answers to common questions about Avocation Domains.
General Questions
What is Avocation Domains?
Avocation Domains is a privacy-first desktop application that helps you organize, search, and interact with your personal documents using AI. Unlike cloud services, everything runs locally on your computer, ensuring your data stays private.
How is this different from Google Drive or Dropbox?
While cloud storage services focus on syncing files, Avocation Domains focuses on understanding your content. It creates a searchable knowledge base from your documents and lets you ask questions about them using AI - all while keeping your data on your device.
Do I need an internet connection?
- • For local AI: No internet needed after initial model download
- • For cloud AI (Pro): Yes, internet required for each query
- • For basic features: No internet needed (search, organize, view)
Is my data safe?
Absolutely. With local AI, your documents never leave your computer. We don't have servers that store your data. Even with cloud AI (Pro), only the specific context needed for your query is sent (encrypted), and it's not stored by the AI provider.
What platforms are supported?
- • Windows 10 or later (64-bit)
- • macOS 11 Big Sur or later
- • Linux: Ubuntu 20.04+, Fedora, Debian, Arch (via AppImage)
Installation & Setup
Why is the installer so large?
The installer includes:
- • The application itself (~50MB)
- • Optional Ollama integration (~400MB)
- • Initial AI model for local processing
- • All necessary libraries and dependencies
You can choose a minimal install without local AI models to reduce size.
The app won't start - what's wrong?
Windows:
- • Check for app_lib.dll in the installation folder
- • Run as administrator once
- • Check Event Viewer for specific errors
- • Reinstall with the latest version
macOS:
- • Check Console app for crash logs
- • Verify in Security & Privacy that the app is allowed
- • Try resetting permissions:
sudo xattr -cr /Applications/Avocation\ Domains.app
Linux:
- • Make AppImage executable:
chmod +x AvocationDomains.AppImage
- • Install FUSE if using AppImage:
sudo apt install fuse
- • Check for missing dependencies:
ldd AvocationDomains.AppImage
Using Knowledge Bases
What exactly is a "knowledge base"?
A knowledge base is a smart collection of related documents. Think of it as a folder that understands its contents. For example, a "Work Projects" knowledge base knows about deadlines, project names, and team members mentioned in your documents.
How many knowledge bases can I create?
- • Free version: Up to 3 knowledge bases
- • Pro version: Unlimited knowledge bases
Can I change the folder location of a knowledge base?
Yes! Go to knowledge base settings and click "Change Folder Location". The app will re-index documents from the new location.
What happens if I delete a knowledge base?
Deleting a knowledge base only removes it from the app - your original files remain untouched in their folders. The search index for that knowledge base is deleted to free up space.
Why is my knowledge base stuck at "Processing"?
- • Check if Ollama is running (for local AI)
- • Verify you have enough disk space
- • Some large PDFs take longer to process
- • Try pausing and resuming the processing
- • Check the logs for specific errors
Documents & File Types
What file types are supported?
Free & Pro:
- • PDF, Word (.docx), Text (.txt), Markdown (.md)
- • Excel (.xlsx), CSV
- • PowerPoint (.pptx)
- • All code files (.js, .py, .java, etc.)
- • RTF, HTML, XML, JSON
Pro only:
- • Images with text (JPG, PNG)
- • Diagrams and charts
- • Scanned documents (OCR)
Is there a file size limit?
- • Individual files: 100MB recommended, 500MB maximum
- • Total per knowledge base: Unlimited (disk space permitting)
- • For best performance, split very large documents
Why aren't my documents being processed?
- 1. Check the knowledge base is "Active" (green status)
- 2. Ensure the file type is supported
- 3. Verify files aren't corrupted
- 4. Check available disk space
- 5. Try re-uploading the specific file
Search & AI Features
How does search work?
Avocation Domains uses two types of search:
- 1. Keyword search: Fast, exact matching
- 2. Semantic search: Understands meaning and context
Both work together to give you the best results.
Search isn't finding my documents
- 1. Wait for processing to complete (check progress bar)
- 2. Rebuild the search index (in knowledge base settings)
- 3. Check if document type is supported
- 4. Try different search terms
- 5. Use natural language questions instead
What AI models are available?
Local (Free):
- • Mistral 7B (recommended)
- • Llama 3.2
- • Phi-3
- • Any Ollama-compatible model
Cloud (Pro):
- • Claude 3.5 Sonnet (Anthropic)
- • GPT-4o (OpenAI)
- • Grok (xAI)
Why are AI responses sometimes slow?
Local AI:
- • First run downloads the model
- • CPU processing is slower than GPU
- • Larger models take more time
- • Background processing may be running
Cloud AI:
- • Network latency
- • Rate limiting on free tiers
- • Large context processing
- • Peak usage times
Privacy & Security
Is my data really private?
Yes. With local AI:
- • Documents stay on your computer
- • No internet connection required
- • No account or sign-in needed
- • No telemetry or usage tracking
- • You can verify this by monitoring network traffic
What about when using cloud AI?
When using cloud AI (Pro):
- • Only relevant document chunks are sent
- • Transmitted over encrypted connections (TLS)
- • Not stored by AI providers (per their policies)
- • No personal identifiers sent
- • You can always switch back to local AI
Where is my data stored?
- • Documents: Remain in their original folders
- • Database:
~/AppData/Roaming/avocation-domains
(Windows) or~/.config/avocation-domains
(Mac/Linux) - • Models:
~/.ollama/models
(if using Ollama) - • Logs: In the app data directory
Can I backup my data?
Yes! You can:
- • Backup the entire app data directory
- • Export individual knowledge bases
- • Your original documents are never modified
- • Use any backup solution you prefer
Licensing & Pricing
What's included in the free version?
- • Up to 3 knowledge bases
- • Unlimited documents per knowledge base
- • Local AI with Ollama
- • All document types (except images)
- • Basic search and chat
- • No time limits or trials
What do I get with Pro?
- • Unlimited knowledge bases
- • Cloud AI access (Claude, GPT-4, Grok)
- • Image and diagram understanding
- • Cross-knowledge-base search
- • Advanced embeddings
- • Priority support
- • Early access to new features
How much does Pro cost?
$9.99/month or $99/year (save $20)
Can I use Pro on multiple computers?
Yes! One license covers up to 3 devices.
How do I cancel Pro?
Cancel anytime through your account dashboard. You'll keep Pro features until the end of your billing period.
Troubleshooting
The app is running slowly
- 1. Check CPU/memory usage in Task Manager
- 2. Reduce number of active knowledge bases
- 3. Clear the search cache in settings
- 4. Use a smaller AI model
- 5. Disable folder watching temporarily
- 6. Close other resource-intensive apps
AI isn't responding
Local AI:
- • Check Ollama is running:
ollama list
- • Restart Ollama service
- • Try a different model
- • Check available RAM
Cloud AI:
- • Verify API key is correct
- • Check internet connection
- • Confirm API credits available
- • Try a different provider
"Exit code 101" error on Windows
This means the app can't find required resources:
- 1. Ensure app_lib.dll is in the installation folder
- 2. Run the installer repair option
- 3. Download the latest version
- 4. Try the NSIS installer instead of MSI
How do I view logs?
- • Windows:
%APPDATA%\avocation-domains\logs
- • macOS:
~/Library/Application Support/avocation-domains/logs
- • Linux:
~/.config/avocation-domains/logs
Or use Help → View Logs in the app menu.
Technical Questions
What technology is Avocation Domains built with?
- • Frontend: React + TypeScript
- • Backend: Rust + Tauri
- • Database: SQLite with vector extensions
- • AI: Ollama, OpenAI API, Anthropic API
Can I use my own AI models?
Yes, with Ollama you can add any compatible model. Custom model support for cloud providers is planned.
Does it work with my note-taking app?
Avocation Domains can process exported files from:
- • Notion (Markdown export)
- • Obsidian (direct .md files)
- • Roam Research (JSON export)
- • Evernote (HTML export)
- • OneNote (PDF export)
Getting Help
Where can I get support?
- • Free users: GitHub issues, community forum
- • Pro users: Priority email support, live chat
- • Everyone: In-app help, documentation
How do I report a bug?
- 1. Check if it's already reported on GitHub
- 2. Include your OS and app version
- 3. Provide steps to reproduce
- 4. Attach relevant logs if possible
- 5. Submit at: github.com/avocation-domains/issues
Is there a community?
Yes! Find us at:
- • Discord: discord.gg/avocation-domains
- • Reddit: r/AvocationDomains
- • Twitter: @AvocationDomain
Can't find your answer?
Contact support@avocationdomains.com or ask in our community forums.